Highland Nursery

winston Do Edited 2 months ago

I had an extremely disappointing experience at Highland Nursery, especially after supporting this family-owned business for many years. About two months ago, I spent nearly $2,000 here, including several fruit trees. Unfortunately, one of the apple trees died for reasons I still do not understand. I purchased five trees, cared for them the same way, and only one died. When I originally purchased the trees, I was told that if a tree died within one year, I could bring it back. But when I actually tried to do that, the experience was completely different. The first time I brought the dead tree back, they said they could not find my receipt and told me I needed proof of purchase. I went home, found the transaction information, and returned the next day. I showed them proof from my bank statement and a photo of the transaction, but the young man helping me seemed visibly unhappy that I was returning the tree and insisted that I needed the original paper receipt. Then he went outside and brought in an older woman, who I believe may have been an owner or manager. The entire attitude changed once I was asking them to honor what I had been told when I purchased the tree. Instead of try

Pa Vue 4 months ago

My first visit to Highland Nursery was today. They carry a wide variety of plants, including some that are hard to find, and their prices are comparable to other greenhouses like Bachman’s and Malmborg’s. I was impressed by the overall selection. However, I found the layout confusing, perennials and annuals were mixed together, and shade and sun plants were sometimes grouped in the same areas. I needed help locating a specific plant, but the floor staff (mostly college-aged) seemed very busy. When I asked for assistance (twice), I was directed to general areas, which still left me searching through hundreds of plants. It felt like the staff were focused on watering and tending to plants and didn’t have much availability to help customers. With limited shade and temperatures around 90 degrees, I eventually left without finding what I came for, I did pick up some harder to find annuals so the trip was not a waste.

Pebbles 5 months ago

Huge! And gorgeous plants. They have basically everything you could think of, and the staff is very friendly as well. They also have labels that tell you what plants are cat safe! Will definitely come back again.

Joe Daniels a year ago

Family owned since 1947 with 3 Generations and it shows. They know their stuff and have passion for the business. Dawson helped educate me on a lot of plants, some that I even knew about, he just went next level education. 👏 Isabella helped protect them from the elements, she was upbeat and friendly. She also got me signed up for their Rewards program as well. They have a great selection even during the cold months, 2 floors, and a nice patio to add outside in the warm months. They have more to offer than just plants as well. You need to check them out. Click the Thumbs Up 👍 if you found this helpful, and follow me for more reviews.

Katy Mullen 4 years ago

Greatest. Nursery. Ever! The staff are VERY knowledgeable and friendly! They can help with all your plant growing questions as well as recommendations! This place is HUGE! Vegtables, flowers, indoor plants, trees, bulbs, planters, annuals, perennials, and the list goes on.... If you are planting a garden, make sure you stop here!